Privacy Policy

Peritio, LLC operates Peritio, a practice-to-insight platform for organizational readiness. This Privacy Policy explains how Peritio collects, uses, shares, and retains information when people visit our website, contact us, or use the Peritio platform.

Peritio is intended for business and organizational use. Access to the platform is controlled through organization approval, and Peritio is currently in private development and pilot preparation.

Account information may include name, email address, organization, role, account details, login details, and related access records.

Organization information may include organization name, approved domains, account codes, administrator approvals, role and access settings, and configuration details.

Practice session information may include selected scenario, difficulty, timestamps, duration, usage activity, score, rubric results, AI-generated feedback, coach summaries, model or prompt version metadata, token and usage metadata, and related service metadata.

Support and contact information may include the information you send when you contact support@peritio.ai.

Website, app usage, and analytics information may be collected in the future to understand traffic, conversion, product usage, reliability, and service performance.

Peritio uses multiple checks before platform access is granted. A user email domain must match an approved organization, the user must have an enterprise account code provided by their organization or administrator, and the user must be approved by an administrator.

Authorized organization administrators may receive information needed for account administration, role and access management, usage visibility, and pilot or customer management.

Peritio may process voice or audio during a practice session only to provide the practice experience and generate responses or feedback.

Raw audio is not stored after processing and is not used for other purposes.

Peritio does not intentionally store full practice transcripts by default. Full transcripts are not retained unless a user explicitly submits information through a feedback or support function. If a user submits feedback or support material that includes transcript-related details or session context, Peritio may retain that submitted material for up to 30 days to review the issue, provide support, debug the service, or complete a quality review related to that submission.

Practice results, scores, feedback, summaries, and metadata may be stored to provide the product experience, support organization administration, improve reliability, and help users and organizations review practice activity.

Peritio uses information to provide, operate, secure, troubleshoot, and improve the platform.

We use information to manage organization access, account codes, administrator approvals, roles, and access settings.

We use practice session information to generate practice responses, scores, rubric results, feedback, summaries, and organizational performance insights.

We use support and contact information to respond to questions, investigate issues, and improve the product experience.

We may use usage, analytics, and service metadata to understand reliability, traffic, conversion, product usage, and service performance.

We may also use information to comply with legal obligations and protect the rights, security, and integrity of Peritio, our users, and our organizations.

Peritio may share information with service providers that help us operate the platform, including providers for hosting, databases, authentication and access control, AI and audio processing, email and contact handling, analytics, infrastructure, security, and operations.

Peritio may share organization and user information with authorized organization administrators where appropriate for account administration, usage visibility, and pilot or customer management.

Peritio may disclose information if required by law or if we believe disclosure is necessary to protect rights, security, or the integrity of the service.

Peritio does not sell personal information.

Peritio retains information as needed to provide the service, maintain accounts, support customers, improve reliability, comply with legal obligations, and resolve disputes.

Raw audio is not stored after processing.

Full practice transcripts are not stored by default.

Feedback or support submissions that include transcript-related details or session context may be retained for up to 30 days.

Peritio uses reasonable administrative, technical, and organizational measures to protect information.

No method of transmission, processing, or storage is perfectly secure. We continue to review our practices as the platform develops.

Peritio is not intended for children or users under 18. We do not knowingly seek to collect information from children.

Peritio is not currently intended for protected health information, HIPAA-regulated use, regulated medical use, legal advice, or other regulated professional advice unless separately agreed in writing.

You can contact support@peritio.ai for privacy questions, access, update, deletion, or other data requests. We may need to verify your identity and account relationship before responding to certain requests.

We may update this Privacy Policy as Peritio develops or as legal, operational, or product needs change. If we make material changes, we will update the effective date and make the revised policy available on this page.

For privacy questions or requests, contact Peritio at support@peritio.ai.